Hi, I believe Mary is usually who helps us. She is awesome by the way… I thought I would see if any plans have been made so we can use iMac with service call…. We love Service Call, and no plans on changing. We have a great opportunity to expand up as far as Virginia, and your answer determines our decision on purchasing iPad, or waiting lil longer and going with iMacs up there….. Keep up the AWESOME job at mpengo…… best customer support, that I ever found for any online product by far……. Sincerely Your number #1 fan!